Professional Communication and Presentation Skills

FSMQC Professional Communication and Presentation Skills focuses on practical application: structure clear messages, practise active listening and deliver a short workplace presentation.
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Catalogue code: PD-001. Contact FSMQC to confirm the course dates, entry requirements, delivery language and applicable assessment route.

Structure clear messages, practise active listening and deliver a short workplace presentation.

All employees

Module 1. Purpose and audience
Identify the communication objective and the audience’s information needs. Select a suitable channel and structure a message around the action or decision required.
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Module 2. Listening and clarification
Practise attentive listening, paraphrasing and open questions. Check understanding before responding and distinguish assumptions from information actually provided.
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Module 3. Workplace messages
Draft concise professional emails and verbal briefings using a realistic workplace scenario. Adapt tone and vocabulary while retaining accuracy and respectful language.
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Module 4. Presentation practice
Develop a short presentation with a clear opening, logical sequence and practical conclusion. Rehearse delivery, use visual support sparingly and respond constructively to questions.

FSMQC uses instructor-led explanation, guided discussion and course-specific applied practice.
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Draft a workplace message and deliver a short presentation, then respond to questions and reflect on structured feedback. Use a knowledge check and an individual task. Approve the assessment rubric and completion criteria before delivery.
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Assessment follows the approved course requirements and individual practical tasks.

Training centre opening hours: Monday-Friday, 08:00-17:00. International venue times are local and confirmed before booking.
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Daily sessions are arranged within the opening hours, with up to 7.5 learning hours and 1.5 hours of breaks on a full day. Shorter courses and final days finish once the required learning and assessment hours are complete.
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Catalogue duration reference: 6 contact hours / 1 day. Required contact/learning hours are retained; scheduled days may be adjusted. Total qualification time and independent study are not automatically classroom hours.
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2026 proposed cohort 1: 30 Nov 2026. Venue: Manchester, UK (venue to confirm).
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Dates before 23 October 2026 are historical planning entries, not confirmation of completed delivery. Contact FSMQC for current availability and written confirmation before making travel arrangements.
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Other eligible locations may be requested in UAE, UK, Australia or Egypt, subject to course-specific delivery approval and venue availability.

Contact FSMQC for current course fees and a written quotation. The quotation confirms dates, delivery language, learning materials, assessment arrangements and applicable charges before enrolment.