ISO 9001:2026 - Awareness

FSMQC offers ISO 9001:2026 - Awareness as a separate awareness course. Participants study the subject modules below and apply them through the selected training track. Completion of one track does not automatically award the other tracks.
​
Catalogue code: I01-A. Contact FSMQC to confirm the course dates, entry requirements, delivery language and applicable assessment route.

Explain the purpose of a quality system and identify responsibilities in an order-to-delivery example. Complete a knowledge check and identify a missing process control.

Quality teams, process owners and managers. FSMQC confirms course readiness, language and learner support needs before enrolment.

Module 1. Customer and organisational context
Connect customer needs, organisational scope, interested parties and process interactions. Explain leadership, accountability and the relevance of risks and opportunities to consistent product and service delivery.
​
Module 2. Planning and support
Translate objectives into responsibilities and measurable actions. Review competence, communication, resources and controlled information. Include the applicable climate action amendment in the controlled teaching reference.
​
Module 3. Operational processes
Follow requirements through design where applicable, purchasing, delivery, release and control of nonconforming outputs. Explain how reliable records support decisions and traceability.
​
Module 4. Evaluation and improvement
Use performance measures, customer feedback, internal audit and management review to identify improvement. Distinguish immediate correction from corrective action that addresses the cause.

FSMQC uses instructor-led explanation, guided discussion and course-specific applied practice.
​
A late and incomplete customer order at a fictional FSMQC training case organisation. Use an FSMQC authored, fictional case with sufficient facts and records for independent learner work.
​
Learning resources: Process map, order and release records, audit worksheet and implementation template. Provide a learner explanation, agenda, authorised reference access, exercise instructions and feedback.
​
Assessment: A knowledge check and a workplace scenario response assess understanding and individual responsibilities. FSMQC course completion does not confer ISO certification, registered auditor status or accreditation. The licensed reference and applicable amendments control delivery. The course uses the 2026 edition specified in the updated FSMQC training plan. Confirm the licensed 2026 reference and revised course materials before delivery.

Training centre opening hours: Monday-Friday, 08:00-17:00. International venue times are local and confirmed before booking.
​
Daily sessions are arranged within the opening hours, with up to 7.5 learning hours and 1.5 hours of breaks on a full day. Shorter courses and final days finish once the required learning and assessment hours are complete.
​
Catalogue duration reference: 8 scheduled hours / 1 day. Required contact/learning hours are retained; scheduled days may be adjusted. Total qualification time and independent study are not automatically classroom hours.
​
2026 proposed cohort 1: 16 Sep 2026, 17 Sep 2026. Venue: Cairo, Egypt (venue to confirm).
​
Dates before 23 October 2026 are historical planning entries, not confirmation of completed delivery. Contact FSMQC for current availability and written confirmation before making travel arrangements.
​
Other eligible locations may be requested in UAE, UK, Australia or Egypt, subject to course-specific delivery approval and venue availability.

Contact FSMQC for current course fees and a written quotation. The quotation confirms dates, delivery language, learning materials, assessment arrangements and applicable charges before enrolment.